Privacy & Data Governance

Privacy Policy

Last updated: October 2026 • DOCLOGBOOK PRIVATE LIMITED

1. Introduction & Company Overview

Welcome to DocLogbook (“the App” or “Platform”), operated by DOCLOGBOOK PRIVATE LIMITED (“we”, “us”, or “our”). DocLogbook is a dedicated clinical practice management, surgical case tracking, and professional CV management platform built specifically for medical doctors, surgeons, post-graduate (PG) medical residents, fellows, and healthcare trainees worldwide. We are committed to maintaining the highest standards of data security, confidentiality, and global regulatory compliance.

2. Information We Collect

a. Information You Provide Directly

  • Account Credentials: Full name, verified professional email address, and cryptographically hashed passwords.
  • Medical Profile & Qualifications: Degrees, medical council registrations, institutional affiliations, certifications, and specialty categories.
  • Clinical Logbook Entries: Surgical case numbers, procedure names, operative roles (Primary / Assisted / Supervised), OPD/IPD consultations, and diagnostic logs.
  • Practice Financials: Consultation charges billed, payments received, and pending dues across affiliated healthcare centers.
  • Uploaded Documents: Educational certificates, medical council documents, and clinical attachments stored in private encrypted storage.

b. Information Collected Automatically

  • Device and operating system specifications for session security.
  • Aggregated, anonymized performance metrics and diagnostic error logs.

3. Purpose and Legal Basis for Processing

  • To provide, maintain, and synchronize your surgical logbooks and clinical portfolios across devices.
  • To generate verified, one-click exportable CV and portfolio documents for credentialing, appraisals, and medical council audits.
  • To authenticate and protect doctor accounts via time-limited One-Time Passwords (OTP) and session tokens.
  • To provide internal clinical analytics, case-mix statistics, and multi-hospital practice fee tracking.

4. Data Sharing and Zero Commercial Monetization

We do not sell, rent, monetize, or trade your personal or clinical data under any circumstances. We do not run third-party behavioral advertisements or tracking scripts.

Data is strictly processed via vetted institutional infrastructure providers under formal confidentiality and data protection agreements:

  • Amazon Web Services (AWS): Cloud hosting, encrypted database clusters, and secure S3 file storage (Region: ap-south-1).
  • Brevo (Sendinblue): Transactional email delivery for account verification and security OTPs (SMTP via TLS).
  • Google Identity Services: Optional Single Sign-On (OAuth 2.0) authentication.

5. Technical Security & Encryption Safeguards

  • Data in Transit: 100% of network communications enforce modern TLS 1.2 / TLS 1.3 transport encryption.
  • Data at Rest: Stored using industry-standard AES-256 encryption across AWS storage volumes and S3 private document buckets.
  • Ephemeral Access URLs: Uploaded medical documents and certificates are never public and are accessible solely through temporary, cryptographically signed URLs with a strict 15-minute expiration window.
  • Tenant & Query Isolation: Strict row-level authorization middleware ensures no clinician can ever access or query another doctor's records.
  • Credential Hashing: Passwords are irreversibly hashed using bcryptjs with high salt work factors.

6. Healthcare Privacy & Regulatory Standards

DocLogbook adheres to international healthcare privacy principles and regulatory standards:

  • Health Insurance Portability and Accountability Act (HIPAA): DocLogbook implements technical, physical, and administrative safeguards aligned with the HIPAA Security Rule for data confidentiality, integrity, and access controls.
  • India Digital Personal Data Protection Act (DPDP Act 2023): Fully compliant with explicit notice, lawful purpose limitation, doctor consent, and data principal rights.
  • EU/UK General Data Protection Regulation (GDPR): Complies with Article 9 special category principles, data minimisation, and right-to-erasure provisions.
  • Zero External AI Sharing: DocLogbook Intelligence runs purely on in-house server algorithms; patient records are never shared with public third-party AI models (like OpenAI or Anthropic).

7. Your Data Rights & Right to Erasure

You maintain full ownership over your medical portfolio and data. You have the right to:

  • Access & Export: Download and export your complete case logs and formatted CVs in PDF or Excel formats at any time.
  • Correction: Update, modify, or correct your qualifications and logbook records directly in the app.
  • Complete Account Purge / Right to be Forgotten: You can request immediate, permanent deletion of your account and all associated cloud database records and S3 files through the app settings or by contacting our support desk.

8. Data Retention Policy

We retain your profile data and clinical logbooks only for as long as your account remains active or as required for your ongoing career documentation. Upon an explicit account deletion request, your personal data and uploaded attachments are permanently purged from our primary databases and cloud storage.

9. Grievance Redressal & Contact Information

In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable global data protection rules, if you have any questions, privacy inquiries, or wish to exercise your data rights:

Entity: DOCLOGBOOK PRIVATE LIMITED

Designation: Grievance Redressal & Data Protection Officer

Grievance & Privacy Inquiries: grievance@doclogbook.com

General Support: support@doclogbook.com

Response Timeline: All data requests and grievances are acknowledged and addressed within 30 days.

Want to learn more about our enterprise encryption and compliance standards?

View our Dedicated Security & Compliance Page →